General

Stage 1 Water Restrictions Notice

Posted on by Christina Strauss

Hemlock Water System
Date Issued: October 2, 2026 

 

Stage 1 Water Restrictions Notice 

 Stage 1 Water Restrictions will be in effect in Hemlock Valley from Oct 2 to October 31, 2026. 

With cooler fall temperatures and recent rainfall helping to reduce outdoor watering needs, Stage 1 water restrictions remain in effect to encourage responsible water use and protect our regional drinking water supply. 

 Allowed  

  • Watering Lawns – One morning per week: Automatic watering from 5am to 7 a.m. Manual watering from 6am-9 a.m. 
  •  Trees, shrubs, and flowers (excluding edible plants) may be watered using sprinklers on any day between 5:00 a.m. and 9:00 a.m. For greater flexibility, watering with a hand-held hose equipped with an automatic shut-off nozzle, a soaker hose, drip irrigation system, or watering container is permitted at any time on any day. 
  • Washing of impermeable surfaces, topping up or filling of aesthetic water features, pools, and hot tubs. 
  • Washing vehicles, boats and commercial vehicles. 

 

Hemlock Utility Services Ltd. will continue to monitor conditions and may modify or rescind restrictions as necessary. 

Please share this notice with your tenants, if applicable. 

Failure to comply with these restrictions may result in fines. 

Thank you for doing your part to conserve water. 

Community Water Update: Stage 2 Water Restrictions Now in Effect

Posted on by Christina Strauss

Stage 2 Water Restrictions will be in effect in Hemlock Valley from Sep 25 to October 31, 2026.

Although cooler fall weather typically reduces outdoor water demand, Stage 2 restrictions remain in effect to protect the water supply and ensure sufficient water is available for essential uses such as drinking, cooking, and cleaning.

Not Allowed
  • Watering lawns at any time (by hand or sprinkler)
  • Filling or topping up decorative water features
  • Washing outdoor impermeable surfaces (e.g., sidewalks, driveways, buildings) for aesthetic purposes, unless required for health and safety reasons
Allowed
  • Watering trees, shrubs, and flowers (not lawns) using sprinklers between 5:00 AM and 9:00 AM on any day
  • Watering trees, shrubs, and flowers (not lawns) by hand using an automatic shut-off nozzle, soaker hose, or drip irrigation system at any time
  • Topping up or filling pools and hot tubs
Hemlock Utility Services Ltd. will continue to monitor conditions and may modify or rescind restrictions as necessary.
Please share this notice with your tenants, if applicable.
Failure to comply with these restrictions may result in fines.
Thank you for doing your part to conserve water.
Contact Information:
Hemlock Utility Services Ltd.
Email: info@hemlockvalleyutilities.com
Emergency Contact:
Phone: 604-314-7852

Community Water Update: Stage 4 Water Restrictions Remain in Effect

Posted on by Krystal Behnke

The Hemlock Valley community remains under Stage 4 Water Restrictions, and we are asking all residents and property owners to do everything possible to reduce water consumption at this time.

Our surface water reservoir is currently at a critically low level. Conserving water is essential to helping extend the available supply and maintaining water service for the community.

The attached photo provides a current view of reservoir conditions and highlights the ongoing challenges we are facing. We recognize the effort many residents have already made to reduce water use, and we thank everyone for their continued cooperation.

We encourage all residents to:

  • Limit water use to essential needs only.

  • Avoid all outdoor water use.

  • Check for leaks and repair them promptly.

  • Look for additional opportunities to reduce household water consumption.

  • Residents inform all your tenants and any visitors.

Conservation by every household can make a meaningful difference during this critical period.

We will continue to monitor reservoir conditions closely and provide updates as the situation evolves. Thank you for your understanding, cooperation, and commitment to helping protect our community’s water supply.

 

Stage 4 Water Restrictions Notice

Posted on by Krystal Behnke

Hemlock Water System
Date Issued: August 7, 2026

Time Issued: 10:45am

Stage 4 Water Restrictions Notice

Stage 4 Water Restrictions will be in effect in Hemlock Valley from August 7 to October 15, 2026.

Due to critically low water levels at the community’s water supply and continued hot, dry weather, these restrictions are being implemented to conserve water and ensure an adequate supply for essential uses such as drinking, cooking, and sanitation.

Hemlock Utility Services Ltd. appreciates the cooperation of all residents and visitors in reducing water consumption during this period. Conserving water now will help protect the community’s water supply while current dry conditions persist.

Not Allowed

  • Watering lawns at any time (by hand or sprinkler)
  • Watering trees, shrubs, and flowers by hand using an automatic shut-off nozzle, soaker hose, or drip irrigation system at any time
  • Topping up or filling hot tubs or pools
  • Washing vehicles and boats
  • Filling or topping up decorative water features
  • Washing outdoor impermeable surfaces (e.g., sidewalks, driveways, buildings) for aesthetic purposes, unless ordered by a regulatory authority for health and safety reasons.

Hemlock Utility Services Ltd. will continue to closely monitor water supply conditions. Additional restrictions or emergency conservation measures may be implemented at any time if necessary to protect the community’s drinking water supply.

If you are a property owner with tenants, please ensure this notice is shared with them.

Failure to comply with these restrictions may result in enforcement action and fines in accordance with the Water Tariff.

Thank you for your cooperation and for doing your part to conserve water.

Contact Information:
Hemlock Utility Services Ltd.
Email: info@hemlockvalleyutilities.com

Emergency Contact:
Phone: 604-314-7852

Important Notice Sanitary Sewer Smoke Testing

Posted on by Krystal Behnke

Hemlock Utility Services Ltd.

Hemlock Valley, BC

IMPORTANT Public Notice

Sanitary Sewer System Smoke Testing Program

Preventing Smoke and Sewer Gases From Entering Your Home or Business

Starting on July 20th, 2026, Hemlock Utility Services will be performing smoke testing of the sanitary sewer systems within the Hemlock Valley community. Additional notices will be delivered 2 weeks and a few days before the smoke testing begins.

By introducing a harmless smoke into the sewers, crews can identify areas of leaks or cross-connections where rainwater or other surface drainage may enter the sanitary sewer system. By eliminating these sources of unnecessary inflow into the system, sanitary sewer overflows can be eliminated reducing the impact to the environment, all while saving significant costs in sewer operations and maintenance. During the brief test procedure, you may expect to see small volumes of test smoke coming from neighbouring roof vents or system manholes, etc. The smoke should not enter your home or place of business.

To help prevent smoke from entering your residence or business…please pour 1 to 2 litres of water into basement floor drains, hot water tank drains, sink drains, bathtub drains, shower drains and any other water drains anywhere in your home or business. This should seal them off. It is a good idea to do this periodically to make sure sewer gases cannot get inside the home or business.

If during the test, smoke does enter your home or business, please contact Hemlock Utility Services – Emergency Phone (604) 314-7852.

If you have any questions regarding the testing, you are welcome to contact the Hemlock Utility Services at info@hemlockvalleyutilities.com.

Thank you for your cooperation.

Hemlock Utility Services – Contact Information

info@hemlockvalleyutilities.com

Emergency Phone (604) 314-7852

Water Line Fix Again Continued

Posted on by Krystal Behnke

 

This is to notify the community that the distribution water line leak fix on Subdivision 4 (Edelweiss Dr) will once again continue into tomorrow.

The main has been located and crews are now digging along its path to locate the leak.

As previously stated:

Please note that the hole dug today remains in the road and therefore the excavator, as well as cones, have been left in the road as a blockade for the community’s safety.

The area dug is directly across from 20568 Edelweiss Dr, so please plan your route to your residence accordingly, as residents that live further up the road will not be able to reach their home by entry via Edelweiss from Hemlock Valley Rd.

Further updates will be provided by the end of tomorrow.

Thank you.

 

Water Line Fix Continued

Posted on by Krystal Behnke

 

This is to notify the community that the distribution water line leak fix on Subdivision 4 (Edelweiss Dr) will continue into tomorrow.

The main is deeper than anticipated and is requiring further digging.

Please note that the hole dug today remains in the road and therefore the excavator, as well as cones, have been left in the road as a blockade for the community’s safety.

The area dug is directly across from 20568 Edelweiss Dr, so please plan your route to your residence accordingly, as residents that live further up the road will not be able to reach their home by entry via Edelweiss from Hemlock Valley Rd.

Further updates will be provided by the end of tomorrow.

Thank you.

 

Seasonal Water Restrictions

Posted on by Krystal Behnke

 

Hemlock Water System
Date Issued: April 28, 2026

Stage 2 Water Restrictions Notice

Stage 2 Water Restrictions will be in effect in Hemlock Valley from May 5 to October 15, 2026.

With a forecasted hot and dry summer ahead, these restrictions are being implemented to help conserve water for essential uses such as drinking, cooking, and cleaning.

Not Allowed

  • Watering lawns at any time (by hand or sprinkler)
  • Filling or topping up decorative water features
  • Washing outdoor impermeable surfaces (e.g., sidewalks, driveways, buildings) for aesthetic purposes, unless required for health and safety reasons

Allowed

  • Watering trees, shrubs, and flowers (not lawns) using sprinklers between 5:00 AM and 9:00 AM on any day
  • Watering trees, shrubs, and flowers (not lawns) by hand using an automatic shut-off nozzle, soaker hose, or drip irrigation system at any time

Hemlock Utility Services Ltd. will continue to monitor conditions, and further restrictions may be introduced at any time, if necessary.

Please share this notice with your tenants, if applicable.

Failure to comply with these restrictions may result in fines.

Thank you for doing your part to conserve water.

 

Contact Information:
Hemlock Utility Services Ltd.
Email: info@hemlockvalleyutilities.com

Emergency Contact:
Phone: 604-314-7852