interruptions

Restored-Internet Outage Update – Hemlock Valley

Posted on by Shubham Rishi

–Update-Internet Service has been restored.–

We are currently experiencing an internet outage due to damage to a fiber optic cable located off-mountain. The issue has been identified, and specialized equipment is now onsite. Restoration crews are actively working to resolve the problem.

We understand how important connectivity is and appreciate your patience during this time. Updates will be posted here as more information becomes available.

Thank you for your understanding and continued support.

Water Service Restored – Temporary Cap in Place

Posted on by Shubham Rishi

Water System Update

We’re pleased to inform you that the water line leak at the top of Sakwi Drive has now been successfully stopped.

As a precaution, the affected line has been temporarily capped off and will remain isolated until Monday. This allows us to continue monitoring the system and prepare for the next phase of repair work.

If you are still experiencing any water service issues, please don’t hesitate to contact us.

We appreciate your patience and cooperation during this time.

Water Line Damage – Top of Sakwi -May 9, 2025

Posted on by Shubham Rishi

Urgent Water Service Update

Please be advised that a water line was accidentally struck at the top of Sakwi Drive. Our crew has been dispatched and is currently responding to the issue.

You may experience low water pressure or a temporary outage in the affected areas.

We are assessing the situation and will provide more information as it becomes available. Thank you for your patience and cooperation as we work to resolve this matter safely and efficiently.

Scheduled Water Interruption – May 7, 2025

Posted on by Shubham Rishi

Notice of Water Service Disruption

Please be advised that a water main break has occurred at the top of Edelweiss Drive. Repair work is scheduled to take place on Wednesday, May 7, 2025.

Water service will be affected between 8:00 AM and 4:00 PM.

We recommend preparing in advance by storing enough water for your needs and avoiding water-dependent activities during this time. We apologize for the inconvenience and appreciate your understanding as our crew works to complete the repairs safely and efficiently.

Thank you for your cooperation.

Planned Power Outage Notification for April 9, 2025

Posted on by Shubham Rishi

We would like to inform you about a scheduled power outage that will occur on Wednesday, April 9, 2025, from 10:00 AM to 05:00 PM. This interruption is necessary for essential maintenance work on our electrical systems, specifically for pole replacement at 20955 Hemlock Valley Rd, Mission.

Please prepare by turning off and unplugging sensitive electronics. If you depend on electric medical equipment, ensure you have a backup plan.

We apologize for any inconvenience this may cause and thank you for your patience and understanding. For continuous updates, please check our website or contact us at 1 800 BCHYDRO (1 800 224 9376).

Scheduled Power Outage on October 2, 2024, for Maintenance

Posted on by Shubham Rishi

Important Service Update: Planned Power Outage

We will be performing essential maintenance on our electrical system, necessitating a temporary power outage in your area.

Details of the Outage:

Location: 20955 Hemlock Valley Rd, Mission
Date and Time: Wednesday, October 2, 2024, from 08:00 AM to 05:00 PM (estimated)
Purpose: Pole Replacement

Preparation Tips:

Please turn off and unplug sensitive electronic equipment.
If you rely on electrically powered medical equipment, ensure you have a backup power solution ready.
Landlords, it is important to inform your tenants about this upcoming outage.

We apologize for the inconvenience and appreciate your understanding and cooperation. For additional preparation tips, click here!

Thank you for your cooperation,

The Hemlock Valley Utilities Team

Upcoming Maintenance: Planned Power Outage in Hemlock Valley on July 13

Posted on by Shubham Rishi

Notice of Planned Power Outage on July 13, 2024

We will be performing essential maintenance on our electrical system, necessitating a temporary power outage in your area.

Details of the Outage:

  • Location: 20955 Hemlock Valley Rd, Mission
  • Date and Time: Saturday, July 13, 2024, from 08:30 AM to 01:30 PM (estimated)
  • Purpose: Pole Replacement

Preparation Tips:

  • Turn off and unplug sensitive electronic equipment.
  • If you depend on electrically powered medical equipment, please arrange for backup power.
  • Landlords, please inform your tenants about this outage.

We apologize for the inconvenience and appreciate your cooperation and understanding. For more tips on how to prepare, please visit our website.

Thank you for your cooperation,

The Hemlock Valley Utilities Team

BC Hydro has 2 Planned Outages – February 20 & 23, 2024

Posted on by Shelley Hughes

PLANNED BC HYDRO OUTAGES

Hemlock Valley Utilities wishes to notify all property owners and residents of the upcoming planned power outages by BC Hydro.  All properties on-mountain and around the resort will be affected by the interruptions in service.

  • Tuesday, February 20, 2024 – 9am to 6pm (Pole Replacement on Hemlock Valley Road)
  • Friday, February 23rd, 2024 – 9am to 5pm (Pole Replacement on Chehalis Road)

Link to BC HYDRO February 20th NOTICE

Link to BC HYDRO February 23rd NOTICE

We would like to thank you for your patience and understanding.

 

Sincerely,

The Hemlock Utilities Team

BC Hydro Outage – January 30th, 2024

Posted on by Shelley Hughes

Homeowners and Residents,

Please be aware, BC Hydro is experiencing a significant issue that will likely require the replacement of a power pole and equipment.  This outage also affects customers other than Hemlock Valley.

At this point we do not have an estimated timeline for it to be restored, but do anticipate this to be lengthy outage and power may not be restored until some point tomorrow.

For updates please visit https://www.bchydro.com/power-outages/app/outage-map.html

Thank you for your patience and understanding,

Hemlock Utilities