Water Main Break – Disruption of Service

Please be advised, there is a break in the Water Main effecting Skyline Drive, Snowflake Cres & Place, and parts of Sakwi Creek Road.   These areas will see disruption of service, and all parts of the community may see a reduction in water pressure.  Crews have been dispatched to make repairs, estimated restoration of service is noon, and once repaired it will take several hours for water pressure to return to normal.

Thank you,

Hemlock Utilities Ltd.

UPDATE: PLANNED BC HYDRO OUTAGE – June 6th, 2023 – 8:00am to 5:00pm

BC HYDRO HAS RESCHEDULED THEIR SERVICE.  The outage will has been rescheduled to June 6th, 2023.

 

UPDATED: PLANNED BC HYDRO OUTAGE – June 6th, 2023 – 8:00am to 5:00pm

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage by BC Hydro to replace their power pole and upgrade their Transformer and Metering.   The interruption in service is scheduled for June 6th, 2023 between the hours of 8:00am to 5:00pm. All properties on-mountain and around the resort will be affected by the interruption in service.

BC Hydro will have their contractor on mountain at that time to complete the upgrades.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team

CANCELLED: PLANNED BC HYDRO OUTAGE – February 22nd, 2023 – 8:00am to 5:00pm

Attn: Home Owner / Resident

We apologize for any inconvenience, however BC HYDRO’s contractor arrived on mountain today unprepared to complete the work.  They have cancelled today’s upgrade, to be rescheduled in the Spring.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team

UPDATE: PLANNED BC HYDRO OUTAGE – February 22nd, 2023 – 8:00am to 5:00pm

BC HYDRO HAS JUST NOTIFIED THAT THEY WILL BE POSTPONING THE SERVICE.  The outage will not be occurring today, and instead has been rescheduled to February 22nd.

 

UPDATED: PLANNED BC HYDRO OUTAGE – February 22nd, 2023 – 8:00am to 5:00pm

 

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage by BC Hydro to replace their power pole and upgrade their Transformer and Metering.   The interruption in service is scheduled for February 22nd, 2023 between the hours of 8:00am to 5:00pm. All properties on-mountain and around the resort will be affected by the interruption in service.

BC Hydro will have their contractor on mountain at that time to complete the upgrades.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team

PLANNED BC HYDRO OUTAGE – February 1st, 2023 – 7:00am to 5:00pm

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage by BC Hydro to replace their power pole and upgrade their Transformer and Metering.   The interruption in service is scheduled for February 1st, 2023 between the hours of 7:00am to 5:00pm. All properties on-mountain and around the resort will be affected by the interruption in service.

BC Hydro will have their contractor on mountain at that time to complete the upgrades.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team

NEW – WATER RESTRICTIONS REQUIRED – December 26, 2022

As per the Notice from December 25, 2022; “Water Turbulence remains very high, which increases the time necessary to treat the water. It will take time for the system to regain normal water pressure. We ask everyone to please limit their use while our team continues to refill the system.”

The levels of Turbidity in our water are at extreme levels; the heavy rainfall and water flow into the reservoir continue to stir up dirt and silt making the water more challenging and time consuming to treat.  In order to resume service, we announced water was available but asked to people limit their usage to allow the system to catch up.  We have been seeing extraordinary water usage levels, which is not allowing the system to catch up.

IMMEDIATE ACTION NEEDED – WATER RESTRICTIONS FOR THE NEXT 72 HOURS:

Water usage must drop immediately, otherwise we will be forced to disconnect service while the system recovers.

How You Can Help:

  • Limit showers to 5 minutes or less
  • Do not fill hot-tubs, or large volume items
  • Use only the water you need
  • If you have renters or tenants, ensure they are aware of and following the restriction

Thank you for your understanding,

The Hemlock Utilities Team