Water Interruption – SUB 4A ONLY – August 15th to 19th

Please be advised that there will be interruptions in service to Subdivision 4A affecting homes along Laurel Road and SMR Works Yard throughout the week of August 15th to 19th. Interruption in service will last all day on Monday August 15th, from 7am to 3pm, and will be intermittent between the hours of 7am to 3pm Tuesday, August 16 to Friday, August 19th. The interruption is required to upgrade hydrants in the area.

Thank you for your patience and understanding,

The Hemlock Utilities Team

Power Outage – Scheduled Maintenance – July 19 and 26, 2022

Hemlock Valley Utilities wishes to notify all property owners and residents of 2 planned power outages to conduct maintenance within the electricity infrastructure. The interruptions in service are scheduled for July 19th and 26th between the hours of 8am to 5pm. All properties on-mountain and around the resort will be affected by the interruption in service.

During this time, the Utilities team will be working with Platinum Electric on vault cleaning, repairs, and elbow replacement.

We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.

Sincerely,

The Hemlock Valley Utilities Team

Power Outage Notification – July 3, 2022

Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage originates along Hwy 7 near Harrison Mills. BC Hydro is onsite and working to resolve the issue in a timely manner.

For updates on the outage and restoration to services, please go to: https://www.bchydro.com/power-outages/app/outage-map.html#outage=1858927BC

Thank you for your patience,

Hemlock Valley Utilities Team

WATER ADVISORY – Sakwi Creek Road

Please be advised that the Hemlock Valley Utilities Team responded to Sakwi Creek Road for an emergency repair to a water main break. The repair required a brief interruption to service however water has since been restored. Residents living on Sakwi may notice a slight discoloration in their water, if so you should run your taps for up to 15 minutes until water begins to run clear again.

Again, the interruption in service affects properties on Sakwi Creek Road only.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

 

The Hemlock Valley Utilities Team

Unplanned Power Outage

Updated 1:57pm

Power will be turned back on very soon.

Updated 11:15am

11:40am we’ll be shutting down power.

Update 9:50am

There will be a delay in shutting down the power. Once we have located what needs to be fixed we will give you a 1/2 hr heads up before the shut down.

 

There will be an unplanned emergency power outage to repair a transformer starting at 9am and will last approximately 6hrs on February 11 2022.

Sorry about the inconvenience and thank you for your patience.

The Hemlock Utilities Team

Water Interruption – Update 2:15pm

Update: 2:15 pm January 15, 2022

We are happy to inform you that the water issue has been repaired. A hydro vac truck has been dispatched and is enroute to help rebuild the pressure so that all homes can regain full use of their water services as soon as possible.

We would like to thank you all for your patience and understanding during this unforeseeable issue along with our utility team who have been working around the clock to mitigate the situation and implement solutions to alleviate this from happening in the future.

Hemlock Valley Utilities

 

Update 8:50am January 14, 2022

There is a possible break in the high pressure main. We are doing what we can but there is going to be low or no water. The areas that will be affect most are at the top of Sakwi, Edelweiss and Snowflake till further notice or at least until after the weekend. This is dependent on the availability of parts and issues found.

Thank you for your patience and understanding during this issue.

The Hemlock Utilities Team

 

Update 4:30pm January 13, 2022

Please note the water pressure could take up to 4 hours to be back to normal. The more you refrain from checking the water pressure the sooner it will be back to normal.

The water has been repaired and we are re-pressurizing the line.

The Hemlock Utilities Team

 

Update 11:30am January 13 2022

We are in the midst of an emergency water Main repair. Upper Edelweiss and some of upper Sakwi will be experiencing loss of pressure. There is a good possibility the mountains water will need to be completely shut down by noon today to address this issue.

We will post on the website with any updates.

Thank you for your understanding and patience with this matter.

The Hemlock Utilities Team