British Columbia Utilities Commission Project No. 1599225 – Final Order with Reasons G-195-22

Hemlock Valley Electrical Services Limited – Investigation into the Safety and Reliability of Hemlock Utility Services

Project No. 1599225 – Final Order with Reasons G-195-22

On June 30, 2021, the British Columbia Utilities Commission (BCUC) initiated an Investigation into the Safety and
Reliability of Hemlock Utility Services Ltd.

Final Order can be reviewed in the following document: G-195-22-Hemlock-Safety-Reliability-Final-Reasons

Power Outage – Scheduled Maintenance – July 19 and 26, 2022

Hemlock Valley Utilities wishes to notify all property owners and residents of 2 planned power outages to conduct maintenance within the electricity infrastructure. The interruptions in service are scheduled for July 19th and 26th between the hours of 8am to 5pm. All properties on-mountain and around the resort will be affected by the interruption in service.

During this time, the Utilities team will be working with Platinum Electric on vault cleaning, repairs, and elbow replacement.

We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.


The Hemlock Valley Utilities Team

Power Outage Notification – July 3, 2022

Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage originates along Hwy 7 near Harrison Mills. BC Hydro is onsite and working to resolve the issue in a timely manner.

For updates on the outage and restoration to services, please go to:

Thank you for your patience,

Hemlock Valley Utilities Team

Unplanned Power Outage

Updated 1:57pm

Power will be turned back on very soon.

Updated 11:15am

11:40am we’ll be shutting down power.

Update 9:50am

There will be a delay in shutting down the power. Once we have located what needs to be fixed we will give you a 1/2 hr heads up before the shut down.


There will be an unplanned emergency power outage to repair a transformer starting at 9am and will last approximately 6hrs on February 11 2022.

Sorry about the inconvenience and thank you for your patience.

The Hemlock Utilities Team

British Columbia Utilities Commission Order G-12-22

Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts

As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.

For more details, please read the following documents: