Hemlock Valley Electrical Services Limited – Investigation into the Safety and Reliability of Hemlock Utility Services
Project No. 1599225 – Final Order with Reasons G-195-22
On June 30, 2021, the British Columbia Utilities Commission (BCUC) initiated an Investigation into the Safety and
Reliability of Hemlock Utility Services Ltd.
Final Order can be reviewed in the following document: G-195-22-Hemlock-Safety-Reliability-Final-Reasons
Hemlock Valley Utilities wishes to notify all property owners and residents of 2 planned power outages to conduct maintenance within the electricity infrastructure. The interruptions in service are scheduled for July 19th and 26th between the hours of 8am to 5pm. All properties on-mountain and around the resort will be affected by the interruption in service.
During this time, the Utilities team will be working with Platinum Electric on vault cleaning, repairs, and elbow replacement.
We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.
Sincerely,
The Hemlock Valley Utilities Team
Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage originates along Hwy 7 near Harrison Mills. BC Hydro is onsite and working to resolve the issue in a timely manner.
For updates on the outage and restoration to services, please go to: https://www.bchydro.com/power-outages/app/outage-map.html#outage=1858927BC
Thank you for your patience,
Hemlock Valley Utilities Team
Time: 12.05pm
The current power outage is a BC Hydro issue and it is under investigation. Please see their website for any current updates.
Thank you for understanding and patience.
The Hemlock Utilities Team
There will be another power outage on Monday February 14 2022.
The outage will happen starting at 8am to 3pm.
They will be doing some work on a transformer.
Sorry about the inconvenience. Thank you for your patience.
Hemlock Valley Utilities Team
Updated 1:57pm
Power will be turned back on very soon.
Updated 11:15am
11:40am we’ll be shutting down power.
Update 9:50am
There will be a delay in shutting down the power. Once we have located what needs to be fixed we will give you a 1/2 hr heads up before the shut down.
There will be an unplanned emergency power outage to repair a transformer starting at 9am and will last approximately 6hrs on February 11 2022.
Sorry about the inconvenience and thank you for your patience.
The Hemlock Utilities Team
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
January 11 2022.
8:35am
The current power out is a BC Hydro issue. For any updates please go to their website.
https://www.bchydro.com/safety-outages/power-outages.html
Thank you for your patience and sorry about the inconvenience.
Sincerely,
The Hemlock Valley Utilities Team
The current power outage is due to a BC Hydro issue please see their website for any current updates.
The power outage is probably due to a weather related issue.
Thank you for your patience and understanding during this time.
Thank you
The Hemlock Valley Utilities Team
Time: 8:05am
The power outage is due to a BC Hydro issue. Please go to their website for the most current updates. We expect it is due to the weather.
Sincerely
Hemlock Valley Utilities Team
