British Columbia Utilities Commission Order G-12-22

Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts

As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.

For more details, please read the following documents:

A-7-G-12-22-Amended-Timetable

WEB-BASED WORKSHOP TRANSCRIPTS

Investigation Into Safety and Reliability

Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information

As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC will be hosting a web-based workshop on Thursday, January 13, 2023.

For more details, please read the following documents:

A-6-G-361-21-Timetable-Workshop-Information

Power Outage – November 15/16 2021 – Update

Update: November 17

Power was restored around 6:00pm November 16 2021

 

We just wanted to let everyone know that BC Hydro is on site working on restoring power but there is still no estimated time that they will have this completed. This power outage is currently effecting the entire mountain community. Please go to their website for any current updates. https://www.bchydro.com/power-outages/app/outage-map.html

We would like to thank you on their behalf for your patience and understanding during this time.

Sincerely,

Hemlock Utilities Team

 

We are just informing you that the power outage is due to a BC Hydro issue.  You may go to their website – https://www.bchydro.com/power-outages/app/outage-map.html for any updates.

Sincerely,

Hemlock Utilities Team

 

Power Interruption – November 10 2021

We need to schedule a mountain wide electrical shut down.

Date:                     Wednesday November 10/2021

Time:                     08:00-16:30

Reason:                Elbows & monitoring install

If there is any changes to the times we will be posting them on the Utilities website. www.hemlockvalleyutilities.com

Sorry about any inconvenience and thank you for your patience.

Sincerely,

Hemlock Utilities Services Team

Power Outage

The power outage is out from Mission to Hemlock Valley. This is a BC Hydro issue. We will update our website but you can also check their website for updates. There are no updates on when the power will be restored but they have assigned a team to look into the issue.

Hemlock Utilities Team

PLANNED POWER OUTAGE NOTIFICATION

 

Please be advised, HVU has scheduled a planned power outage for October 4, 2021.

Time: 8:00am to 4:30pm

The power outage will affect the entire mountain including village, condos, and Sasquatch Mountain Resort. The planned interruption in service is part of ongoing improvements and upgrades to HVU infrastructure.

Thank you for your patience and understanding.

Sincerely,

The Hemlock Valley Utilities Team