BC Hydro will have a controlled power outage on Wednesday May 20th, from approximately 10 am to 4 pm, which will affect our area.
BC Hydro crews will be performing equipment maintenance during this time.
Before the outage begins, turn off electric heaters, major appliances, and unplug sensitive electronics to protect them from damage. If you rely on electric medical equipment or access doors, have a plan to maintain use.
For live updates on the day of the outage, please visit BC Hydro’s outage map.
As of approximately 7:30 pm yesterday, crews on the ground returned power. This outage was due to old high-voltage elbow giving out within a high voltage vault and was unrelated to the fix happening on the Subdivision 4 water distribution line leak. To resolve the problem, the affected part was replaced.
In lieu of of this discovery, we will be planning a major inspection for all other transformers within our infrastructure to prevent similar happenings in the future.
On a separate note, we may have to induce a controlled power outage today to safely continue work on the Subdivision 4 water distribution line leak. A high-voltage vault is in close proximity to the leak, resulting in the fix taking more time than originally estimated.
If a temporary controlled power outage is found to be necessary, we will send out further updates to the community before it is put into place.
As of approximately 2:40 pm today, the power has gone out in our area.
The cause is currently being investigated and we hope to provide more information soon. We apologize for the inconvenience this poses and will strive to resolve the matter as soon as possible.
This is to update the community that BC Hydro is getting closer to restoring power to the mountain, although there is still no estimate available for this.
It would appear that there is only one problem area left to repair, although BC Hydro’s site does not specify this. For those keeping up with BC Hydro’s live updates from their Outage map, you would have seen that the crew was temporarily suspended, but a new crew has been assigned and is projected to arrive to the site around 11 am today.
With this in mind, it is our sincere hope that they are able to return power sometime today.
Thank you.
** UPDATE ** as of 12:11 pm
Crews have now arrived and the estimated time on has been projected for 5 pm today.
As of 8:22 pm, March 11th, power went out due to a severe windstorm that caused extensive damage to BC Hydro’s infrastructure.
At this time, there is no estimate on when the power will be restored. HUS is working closely with BC Hydro and will provide updates as they become available.
Alternatively, you may visit BC Hydro’s Outage map for live updates, attached here.
This is to simply inform the community that the investigation into the previous power outage last Saturday that lasted from 2:30 pm to 8:30 pm found that it was due a motor vehicle accident involving damage to a power pole on Morris Valley Rd on the BC Hydro side of the infrastructure. The accident happened around 1 pm, but power had to be cut off in order to safely finish the repair.
As such, there are no preventative or remedial actions to be taken by HVU at this time. Thank you.
As of 10:30 AM today, the power went out due to work being done on BC Hydro’s side of the infrastructure along Hemlock Valley Road. The estimated completion time is 4:30 PM today.
We apologize for the late notice. Typically, BC Hydro sends HVU and all other direct customers an advance email notice for planned work on equipment, but we did not receive notice from them on this particular occasion.
As of 5:20 AM this morning, BC Hydro crews have fixed the line and the power has been restored. It appears that there were two separate points in the line that were down, resulting in extra time needed for the fix.
Thank you for your patience and thank you to the BC Hydro crews working through the night to resolve that matter.
The cause of the power outage that began at 10:30 am today has occurred on BC Hydro’s side of the infrastructure. The problem is under investigation as a crew is currently en route to the area, with an estimated arrival time of 12:10 pm. Live updates on the situation are available from BC Hydro’s Outage map.
We will send out a subsequent notice when the power has been restored.
Thank you for your patience as BC Hydro crews move to determine and resolve the issue.
