The cause of the power outage that began at 10:30 am today has occurred on BC Hydro’s side of the infrastructure. The problem is under investigation as a crew is currently en route to the area, with an estimated arrival time of 12:10 pm. Live updates on the situation are available from BC Hydro’s Outage map.
We will send out a subsequent notice when the power has been restored.
Thank you for your patience as BC Hydro crews move to determine and resolve the issue.
We are happy to announce that our team found a way to complete the work without water service interruption to any residents and that the repair to the drinking water main on Snowflake Crescent has now completed.
As well, we will be conducting extra sampling on the water in the area affected simply as a precaution. Our chlorine residual from our drinking water plant remains at good levels, keeping the water clean as it moves through the distribution pipes. As always, we are working closely with Fraser Health in the monitoring of our drinking water and distribution.
Thank you.
As some residents may already know, there is a water main break on Snowflake Crescent.
This is being fixed today and while we hope to isolate the affected pipe, this may not be possible and we may need to shutdown the whole of the drinking water system for a portion of the day. We will take every measure to avoid this inconvenience, if possible.
In the event that we are able to isolate the affected pipe, the homes that will temporarily lose access to drinking water will be limited to all residents on Snowflake Crescent.
Work on the repair will take place within the next hour.
We apologize for any inconvenience and for the short notice. Our crew will strive to complete the work as quickly as possible to minimize impact on residents.
Thank you for your patience and understanding at this time.
As residents currently on the mountain will know, power was restored by BC Hydro to the mountain yesterday (Tuesday) at 5:11 pm.
The outage, which occurred on Monday at 2:57 pm, was due a wind storm felling multiple trees onto power lines along Morris Valley Rd. Both the wifi and cell service were also down during this time.
As well, we experienced impassable road blockages down the mountain from roughly 3 pm to 7 pm on Monday evening. On Tuesday, there remained many portions of road only passable by one lane. Today, the road has been cleaned up and cleared of fallen trees / debris.
We are grateful for the hard work of the BC Hydro crew members working all hours to resolve the issue, as there were multiple downed power lines in the Fraser Valley due to the storm.
Thank you.
The remaining hydrant flushing planned for today is cancelled and will be rescheduled. As such, there will be no interruptions or restrictions to water use.
We will notify the community of the new date / dates for hydrant flushing as soon as it is determined.
Thank you and have a wonderful weekend.
This is to notify the community that hydrant flushing has now completed for the day and residents may now resume normal water use.
We will resume hydrant flushing tomorrow at approximately 9 a.m.
Thank you.
This a final notice that Hemlock Utility Services will be commencing the third day of a planned community-wide hydrant flush within a half hour.
As stated in the previous notice, please do not use the water during this time as water pressure will decrease and sediment will be churned up within the distribution system.
We will send out a notice once flushing has completed for the day.
Thank you for your understanding at this time.
This is to notify the community that hydrant flushing has now completed for the day and residents may now resume normal water use.
We will resume hydrant flushing tomorrow at approximately 9 a.m.
Thank you.
This is to notify the community that hydrant flushing has now completed for the day and residents may now resume normal water use.
We will resume hydrant flushing tomorrow at approximately 9 a.m.
Thank you.
