Crews have reported that repairs to the water main will be complete by 3pm. Once repairs are complete, the system will need to be recharged and can take up to 3-4hrs before services are fully restored. The expected time for water services to be fully restored is between 6-7pm.
Wednesday, August 31 – 1:15PM
A water main has ruptured during the course of routine maintenance work causing interruption to services affecting the entire village and resort. Crews are onsite and working at restoring services.
Updates will be posted as soon as crews are able to provide more information.
Hemlock Valley Electrical Services Limited – Investigation into the Safety and Reliability of Hemlock Utility Services
Project No. 1599225 – Final Order with Reasons G-195-22
On June 30, 2021, the British Columbia Utilities Commission (BCUC) initiated an Investigation into the Safety and
Reliability of Hemlock Utility Services Ltd.
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC will be hosting a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
There will be poll clearing taking place this Saturday Oct.9/2021 all day on Hemlock Valley Road from the Bridge to the beginning of Edelweiss Dr. so please expect delays.
Investigation Into Safety and Reliability – We want to hear from you!
The British Columbia Utilities Commission (BCUC) is conducting a hearing to fully assess the safety and reliability of Hemlock Utility Services Ltd.’s (Hemlock) electrical distribution system and system assets, as well as its customer service-related issues.
For more details, please read the following documents:
