WATER RESTRICTION – JULY 27, 2022

WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY EFFECTIVE JULY 27, 2022

Emergency water use restrictions are now in effect and apply to all users of the Hemlock Valley water system.

Until further notice, the following water uses are prohibited:

  1. Lawn watering or irrigation
  2. Filling of swimming pools and hot tubs
  3. Washing vehicles or building exteriors by pressure washer or hose.

There are many ways to conserve water:

  • Taking short showers and install water saver heads
  • Turn off tap when brushing teeth or shaving
  • Use a timer on taps. This will ensure taps are not left running accidentally
  • Only water when plants need moisture or stick to watering times early in the morning or later in the evening
  • Check your property for any leaks and dripping taps, and make sure all taps are properly turned off.

On behalf of the Hemlock Valley Utilities Team – Thank you for your patience and understanding.

 

British Columbia Utilities Commission Project No. 1599225 – Final Order with Reasons G-195-22

Hemlock Valley Electrical Services Limited – Investigation into the Safety and Reliability of Hemlock Utility Services

Project No. 1599225 – Final Order with Reasons G-195-22

On June 30, 2021, the British Columbia Utilities Commission (BCUC) initiated an Investigation into the Safety and
Reliability of Hemlock Utility Services Ltd.

Final Order can be reviewed in the following document: G-195-22-Hemlock-Safety-Reliability-Final-Reasons

British Columbia Utilities Commission Order G-12-22

Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts

As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.

For more details, please read the following documents:

A-7-G-12-22-Amended-Timetable

WEB-BASED WORKSHOP TRANSCRIPTS

Investigation Into Safety and Reliability

Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information

As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC will be hosting a web-based workshop on Thursday, January 13, 2023.

For more details, please read the following documents:

A-6-G-361-21-Timetable-Workshop-Information

Investigation into Safety and Reliability

Investigation Into Safety and Reliability – We want to hear from you!

The British Columbia Utilities Commission (BCUC) is conducting a hearing to fully assess the safety and reliability of Hemlock Utility Services Ltd.’s (Hemlock) electrical distribution system and system assets, as well as its customer service-related issues.

For more details, please read the following documents:

Investigation into Safety and Reliability – BCUC Order G-239-21 -2021-08-10-Public-Notice

Investigation into Safety and Reliability – BCUC Order G-239-21-A-3-G-239-21-Amended-Timetable