Water

Boil Water Advisory & Severe Water Shortage

Posted on by stacey@october17media.com

Please be advised that effective immediately, extreme water restrictions and a Boil Water advisory are in place for Hemlock Valley.

Due to the extreme weather conditions, the lake providing water to our reservoir is not supplying an adequate volume of water to the reservoir to be treated.  It is believed an ice dam has formed and is blocking the flow.  We are putting the balancing tank into service as an emergency source of water.  The balancing tank has not been yet been cleared by Fraser Health, therefore a Boil Water Advisory is necessary.

Due to the extreme shortage of water we ask that everyone limits their usage to necessary usage only.  Crews will be investigating the feeder from the lake at first light in an attempt to resolve the situation.

  • The water restriction will be lifted as soon as the water supply has been resolved.
  • The Boil Water advisory will be lifted once we receive clearance from Fraser Health following testing next week when the lab reopens after their Christmas Closure.

Boil Water Notices will be delivered to homes throughout the village. Please make sure that renters and guests in your cabins are aware of the boil water notice. Please post it in a visible area inside rental suites.

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

OTHER METHODS OF TREATING YOUR WATER

Note: Brita Water Filters will NOT provide treatment for microbes

Thank you for your patience and understanding,

Hemlock Utilities Team

BOIL WATER ADVISORY – Effective Immediately

Posted on by stacey@october17media.com

DECEMBER 10, 2022 BOIL WATER ADVISORY

EFFECTIVE IMMEDIATELY

Please be advised that Hemlock Valley Utilities is working on locating a water main break in the Village and are required to issue a boil water advisory until the location of the leak has been identified.

Boil Water Notices have been placed on homes throughout the village. Please make sure that renters and guests in your cabins are aware of the boil water notice. Please post it in a visible area inside rental suites.

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

OTHER METHODS OF TREATING YOUR WATER

Note: Brita Water Filters will NOT provide treatment for microbes

What Happened? What is being done?
We are working with the Fraser Health Authority to investigate/resolve this issue. We are currently monitoring the system hourly and assessing the quality and levels.

We will inform you when the problem has been corrected and tests show no bacteria, and you no longer need to boil your water.

If you have any further concerns or comments, you can contact David Fowler, Health inspector at Fraser Health david.fowler@fraserhealth.ca

This notice is being sent to you by Hemlock Valley Utilities.

 

EMERGENCY WATER SHUT OFF – REPAIRS REQUIRED – Affecting Entire Village and Resort

Posted on by stacey@october17media.com

***UPDATE***

Wednesday, August 31 – 2:00PM

Crews have reported that repairs to the water main will be complete by 3pm. Once repairs are complete, the system will need to be recharged and can take up to 3-4hrs before services are fully restored. The expected time for water services to be fully restored is between 6-7pm.

Wednesday, August 31 – 1:15PM

A water main has ruptured during the course of routine maintenance work causing interruption to services affecting the entire village and resort. Crews are onsite and working at restoring services.

Updates will be posted as soon as crews are able to provide more information.

 

Water Interruption – SUB 4A ONLY – August 15th to 19th

Posted on by stacey@october17media.com

Please be advised that there will be interruptions in service to Subdivision 4A affecting homes along Laurel Road and SMR Works Yard throughout the week of August 15th to 19th. Interruption in service will last all day on Monday August 15th, from 7am to 3pm, and will be intermittent between the hours of 7am to 3pm Tuesday, August 16 to Friday, August 19th. The interruption is required to upgrade hydrants in the area.

Thank you for your patience and understanding,

The Hemlock Utilities Team

WATER RESTRICTION – JULY 27, 2022

Posted on by stacey@october17media.com

WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY EFFECTIVE JULY 27, 2022

Emergency water use restrictions are now in effect and apply to all users of the Hemlock Valley water system.

Until further notice, the following water uses are prohibited:

  1. Lawn watering or irrigation
  2. Filling of swimming pools and hot tubs
  3. Washing vehicles or building exteriors by pressure washer or hose.

There are many ways to conserve water:

  • Taking short showers and install water saver heads
  • Turn off tap when brushing teeth or shaving
  • Use a timer on taps. This will ensure taps are not left running accidentally
  • Only water when plants need moisture or stick to watering times early in the morning or later in the evening
  • Check your property for any leaks and dripping taps, and make sure all taps are properly turned off.

On behalf of the Hemlock Valley Utilities Team – Thank you for your patience and understanding.

 

WATER ADVISORY – Sakwi Creek Road

Posted on by stacey@october17media.com

Please be advised that the Hemlock Valley Utilities Team responded to Sakwi Creek Road for an emergency repair to a water main break. The repair required a brief interruption to service however water has since been restored. Residents living on Sakwi may notice a slight discoloration in their water, if so you should run your taps for up to 15 minutes until water begins to run clear again.

Again, the interruption in service affects properties on Sakwi Creek Road only.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

 

The Hemlock Valley Utilities Team