This is to notify the community that the partial hydrant flushing has completed and the water pressure / quality will now return to normal.
Thank you.
Water
Partial Hydrant Flush Commencing
This a final notice that Hemlock Utility Services will be commencing a partial hydrant flush on select hydrants within the hour.
As stated in the previous notice, this may temporarily affect water pressure and/or the aesthetic water quality in your area.
We will send out a notice once flushing has completed for the day.
Thank you for your understanding at this time.
Boil Water Advisory Lifted – Hemlock Valley Water System
Hemlock Valley Water System
Date Issued: February 10th, 2026
The Boil Water Advisory issued on February 6th, 2026 for the Hemlock Valley water system has been lifted effective immediately.
Two consecutive sets of drinking water samples have confirmed that the water quality meets all regulatory microbiological standards and is free of harmful bacteria, including Total Coliform and E. coli.
Residents can now resume normal water usage, including drinking, cooking, and brushing teeth with tap water without the need for boiling.
Hemlock Utility Services and Fraser Health Authority worked in close consultation to resolve this issue as quickly as possible, and we appreciate the community’s patience and understanding during the advisory period.
If you have any questions or concerns, please contact:
Hemlock Utility Services at info@hemlockvalleyutilities.com
In case of emergencies, please contact:
Hemlock Utility Services Emergency Phone at 604-314-7852
Partial Hydrant Flush Notice
This notification is to inform you that partial hydrant flushing will be taking place tomorrow (Feb 11, Wednesday), between the hours of 9 am to 4 pm.
This means that we will only be flushing hydrants in key positions on the water distribution line and it will not be a full system-wide flush.
Flushing helps to improve water quality and increases the life of system components such as pressure reducing valves and line valves. Flushing also helps to identify weak or problem areas in the system, which can help avoid costly repairs.
During and immediately after flushing in your neighborhood, you may experience a temporary period of low water pressure and/or poor aesthetic quality i.e. silt, colouration, etc. While this water is not harmful to your health, it is an unpleasant in regards to water taste / use. Some homes may not encounter any of these effects, as not every hydrant will be flushed in this partial flushing.
Thank you very much for bearing with us through this procedure as we strive to improve our infrastructure and systems.
If you have any questions or concerns, do not hesitate to reach out to us at info@hemlockvalleyutilities.com.
If you need to reach us more immediately, call us at the emergency line at (604) 314 – 7852.
Cautionary Boil Water Advisory
Hemlock Valley Water System
Date Issued: February 6th, 2026
Reason For This Notice:
Earlier today, pressure was temporarily lost in the drinking water distribution system. The issue has been resolved and a strong Chlorine residual continues to be maintained in our distribution lines. In an act of extreme caution, the provincial health authority is issuing a Boil Water Advisory until we receive the results from sampling. Thank you for your patience at this time.
What Should I Do?
– Do not drink the water without boiling first or otherwise treating the water.
– Boil water for 2 minutes. Let it cool before using.
– You can choose to use bottled water.
– Boiled or bottled water should be used for drinking, cooking, brushing teeth, washing food ready to eat & washing dishes.
– Store treated water in sanitary containers & keep refrigerated.
Other Methods of Treating Your Water:
– Chlorine: Unscented household bleach (5%), add 2 drops per liter, cover, and let stand for 30 minutes. If water is cloudy or colder then 10c add 4 drops per liter.
– Iodine/ Chlorine tablets: See manufacturers’ directions.
– Note: Brita Water Filters will NOT provide treatment for bacteria.
What Is Being Done?
We are currently:
Monitoring free chlorine residuals and turbidity in the water distribution lines, as well as taking microbiological samples.
We will inform you when the re-sampling shows no bacteria, and you no longer need to boil your water.
For more information, please contact: Hemlock Utility Services at info@hemlockvalleyutilities.com
In case of emergencies, please contact: Hemlock Utility Services at 604-314-7852
Water Main Fix – Completed
We are happy to announce that our team found a way to complete the work without water service interruption to any residents and that the repair to the drinking water main on Snowflake Crescent has now completed.
As well, we will be conducting extra sampling on the water in the area affected simply as a precaution. Our chlorine residual from our drinking water plant remains at good levels, keeping the water clean as it moves through the distribution pipes. As always, we are working closely with Fraser Health in the monitoring of our drinking water and distribution.
Thank you.
Water Main Fix
As some residents may already know, there is a water main break on Snowflake Crescent.
This is being fixed today and while we hope to isolate the affected pipe, this may not be possible and we may need to shutdown the whole of the drinking water system for a portion of the day. We will take every measure to avoid this inconvenience, if possible.
In the event that we are able to isolate the affected pipe, the homes that will temporarily lose access to drinking water will be limited to all residents on Snowflake Crescent.
Work on the repair will take place within the next hour.
We apologize for any inconvenience and for the short notice. Our crew will strive to complete the work as quickly as possible to minimize impact on residents.
Thank you for your patience and understanding at this time.
Today’s Planned Hydrant Flushing Cancelled
The remaining hydrant flushing planned for today is cancelled and will be rescheduled. As such, there will be no interruptions or restrictions to water use.
We will notify the community of the new date / dates for hydrant flushing as soon as it is determined.
Thank you and have a wonderful weekend.
Notice of Hydrant Flushing Completion (for the day)
This is to notify the community that hydrant flushing has now completed for the day and residents may now resume normal water use.
We will resume hydrant flushing tomorrow at approximately 9 a.m.
Thank you.
Notice of Hydrant Flush
This a final notice that Hemlock Utility Services will be commencing the third day of a planned community-wide hydrant flush within a half hour.
As stated in the previous notice, please do not use the water during this time as water pressure will decrease and sediment will be churned up within the distribution system.
We will send out a notice once flushing has completed for the day.
Thank you for your understanding at this time.
