Hemlock Valley Water System
Date Issued: February 14th, 2026
Reason For This Notice:
Early in the morning of February 14, 2026, the distribution pumps at the water treatment plant shut down due to an alarm. The exact cause of the alarm is currently under investigation. As a result, there was a loss of water pressure and a disruption of water service throughout much of the community. Due to this loss of pressure and/or water, Hemlock Valley is now under a Boil Water Advisory.
What Should I Do?
- Do not drink the water without boiling first or otherwise treating the water.
- Boil water for 2 minutes. Let it cool before using.
- You can choose to use bottled water.
- Boiled or bottled water should be used for drinking, cooking, brushing teeth, washing food ready to eat & washing dishes.
- Store treated water in sanitary containers & keep refrigerated.
Other Methods of Treating Your Water:
- Chlorine: Unscented household bleach (5%), add 2 drops per liter, cover, and let stand for 30 minutes. If water is cloudy or colder then 10c add 4 drops per liter.
- Iodine/ Chlorine tablets: See manufacturers’ directions.
- Note: Brita Water Filters will NOT provide treatment for bacteria.
What Is Being Done?
We are working closely with Fraser Health Authority to investigate/ resolve the issue.
We are monitoring free chlorine residuals and turbidity in the water distribution lines, as well as taking microbiological samples.
We will inform you when re-sampling shows no bacteria, and you no longer need to boil your water.
For more information, please contact: Hemlock Utility Services at info@hemlockvalleyutilities.com
In case of emergencies, please contact: Hemlock Utility Services at 604-314-7852
