BOIL WATER ADVISORY – Effective Immediately

DECEMBER 10, 2022 BOIL WATER ADVISORY

EFFECTIVE IMMEDIATELY

Please be advised that Hemlock Valley Utilities is working on locating a water main break in the Village and are required to issue a boil water advisory until the location of the leak has been identified.

Boil Water Notices have been placed on homes throughout the village. Please make sure that renters and guests in your cabins are aware of the boil water notice. Please post it in a visible area inside rental suites.

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

OTHER METHODS OF TREATING YOUR WATER

Note: Brita Water Filters will NOT provide treatment for microbes

What Happened? What is being done?
We are working with the Fraser Health Authority to investigate/resolve this issue. We are currently monitoring the system hourly and assessing the quality and levels.

We will inform you when the problem has been corrected and tests show no bacteria, and you no longer need to boil your water.

If you have any further concerns or comments, you can contact David Fowler, Health inspector at Fraser Health david.fowler@fraserhealth.ca

This notice is being sent to you by Hemlock Valley Utilities.

 

EMERGENCY POWER OUTAGE – Sept 12 – 4:00pm

Hemlock Utilities is performing an emergency repair to a private residence and an unplanned interruption in service is required. The outage is expected to last 30-45 minutes, and power will be restored no later than 4:45pm.

On behalf of the homeowner and Hemlock Valley Utilities, we thank you for your patience and understanding.

 

EMERGENCY WATER SHUT OFF – REPAIRS REQUIRED – Affecting Entire Village and Resort

***UPDATE***

Wednesday, August 31 – 2:00PM

Crews have reported that repairs to the water main will be complete by 3pm. Once repairs are complete, the system will need to be recharged and can take up to 3-4hrs before services are fully restored. The expected time for water services to be fully restored is between 6-7pm.

Wednesday, August 31 – 1:15PM

A water main has ruptured during the course of routine maintenance work causing interruption to services affecting the entire village and resort. Crews are onsite and working at restoring services.

Updates will be posted as soon as crews are able to provide more information.

 

POWER OUTAGE – Thursday, August 25, 2022

Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage is a result of a downed tree West of Hwy 7 near Harrison Mills. BC Hydro is on-site and working to resolve the issue in a timely manner.

For updates on the outage and restoration of services, please go to:

https://www.bchydro.com/power-outages/app/outage-map.html#outage=1858927BC

Thank you for your patience,

Hemlock Valley Utilities Team

Power Outage – Scheduled Maintenance – September 6th, 2022 – 7:30am to 4pm

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage to conduct maintenance within the electricity infrastructure. The interruptions in service is scheduled for September 6, 2022 between the hours of 7:30am to 4pm. All properties on-mountain and around the resort will be affected by the interruption in service.

During this time, the Utilities team will be working with Platinum Electric to complete vault maintenance.

We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.

Sincerely,

The Hemlock Valley Utilities Team

Water Interruption – SUB 4A ONLY – August 15th to 19th

Please be advised that there will be interruptions in service to Subdivision 4A affecting homes along Laurel Road and SMR Works Yard throughout the week of August 15th to 19th. Interruption in service will last all day on Monday August 15th, from 7am to 3pm, and will be intermittent between the hours of 7am to 3pm Tuesday, August 16 to Friday, August 19th. The interruption is required to upgrade hydrants in the area.

Thank you for your patience and understanding,

The Hemlock Utilities Team

Power Outage – Scheduled Maintenance – July 19 and 26, 2022

Hemlock Valley Utilities wishes to notify all property owners and residents of 2 planned power outages to conduct maintenance within the electricity infrastructure. The interruptions in service are scheduled for July 19th and 26th between the hours of 8am to 5pm. All properties on-mountain and around the resort will be affected by the interruption in service.

During this time, the Utilities team will be working with Platinum Electric on vault cleaning, repairs, and elbow replacement.

We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.

Sincerely,

The Hemlock Valley Utilities Team