ROLLING WATER OUTAGES & Alternate water option

ATTN: All residents and visitors of Hemlock Valley

ROLLING WATER OUTAGES DUE TO SHORTAGE

Please be aware, that due to the lack of water availability the water system is going to experience rolling outages.   The Utilities team will continue to treat water when it is available.  Due to the variable nature of the water usage as well as the low rate of water flowing into the reservoir we will not be able to update everyone when these outages and reactivations occur.

 

ALTERNATE WATER SOURCE

Hemlock Utilities Services is purchasing water to ensure a source of water is always available.  This is good quality water but will require boiled.

  • LIMIT OF 10 GALLONS PER HOUSEHOLD PER DAY
  • Tank will be located in Parking Lot 4 at the Corner of Laurel Road & Hemlock Valley Road
    • Bring your own containers for filling
  • Water will be available late afternoon on Thursday, August 10th

 

SEVERE WATER RESTRICTIONS REMAIN IN PLACE – Until further notice, the following are the ONLY PERMITTED uses of water:

  1. Drinking (we encourage purchasing water bottles) (boil water advisory)
  2. Brushing teeth using only what is necessary (boil water advisory)
  3. Dishwashing, either by hand or using a high-efficiency dishwasher (no running water) (boil water advisory)
  4. Shower of 5 minutes or less, but only if a flow restrictor is in place (avoid showering daily if possible)
  5. Flushing of Toilets only when necessary “if it’s yellow let it mellow”
  6. Laundry, only full loads in High Efficiency washers.  Otherwise utilize a laundry mat in another community

ALL OTHER USES OF WATER ARE PROHIBITED, including but not limited to:

  • NO HOTTUBS
  • ABSOLUTELY NO FILLING OR ADDING WATER TO HOTTUBS, POOLS or FOUNTAINS
  • ABSOLUTELY NO WATERING OF PLANTS or LAWNS, INDOOR OR OUTDOOR (Including hand watering)
  • ABSOLUTLEY NO WASHING/PRESSURE WASHING OF VEHICLES, STRUCTURES, ROADS or BUILDINGS

Everyone needs to know and follow these restrictions, AND ANYONE WHO DOES NOT NEED TO BE IN HEMLOCK VALLEY SHOULD AVOID VISIITING.

 

BOIL WATER ADVISORY REMAINS IN EFFECT

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

Note: Brita Water Filters will NOT provide treatment for microbes

 

Thank you and we apologize for the inconvenience,

Hemlock Valley Utilities

 

 

BOIL WATER ADVISORY IN EFFECT – Clarification of incorrect hand delivered notice

PLEASE NOTE: NOTICES THAT WERE HAND DELEVERED ACCIDENTLY REFERED TO THE BOIL WATER BEING LIFTED.  THAT IS NOT THE CASE.  THE BOIL WATER NOTICE IS IN EFFECT.  We apologize for any confusion as in the rush to notify people and keep the water running the team accidentally used the incorrect template. 

 

Thank you for your understanding

 

ATTN: All residents and visitors of Hemlock Valley                                                v

BOIL WATER ADVISORY/WATER OUTAGE – EFFECTIVE IMMEDIATELY

Please be aware, that effective immediately Hemlock Valley is on a boil water advisory.

 

Friday night the village saw an influx of visitors that drove up our water usage, officially draining our water reservoir and causing our water system to crash.

 

The Hemlock Valley Utilities team has switched us over to our very limited emergency water supply and has reduced system pressure to limit usage.  However due to the system crash the system pressure dropped below acceptable ranges requiring us to go on a Boil Water Advisory.

 

The water supply coming out the ground to supply our reservoir has dropped well below the water usage, EVERYONE MUST TAKE THIS EXTREMELY SERIOUSLY – WE NEED TO DROP WATER USAGE BY OVER 70% otherwise there will be no water and no other feasible options.

 

Everyone needs to know and follow these restrictions, AND ANYONE WHO DOES NOT NEED TO BE IN HEMLOCK VALLEY SHOULD AVOID VISIITING.

 

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

Note: Brita Water Filters will NOT provide treatment for microbes

 

Thank you and we apologize for the inconvenience,

Hemlock Valley Utilities

 

 

BOIL WATER ADVISORY/WATER OUTAGE – EFFECTIVE IMMEDIATELY

ATTN: All residents and visitors of Hemlock Valley

BOIL WATER ADVISORY/WATER OUTAGE – EFFECTIVE IMMEDIATELY

Please be aware, that effective immediately Hemlock Valley is on a boil water advisory.

Friday night the village saw an influx of visitors that drove up our water usage, officially draining our water reservoir and causing our water system to crash.

The Hemlock Valley Utilities team has switched us over to our very limited emergency water supply and has reduced system pressure to limit usage.  However due to the system crash the system pressure dropped below acceptable ranges requiring us to go on a Boil Water Advisory.

The water supply coming out the ground to supply our reservoir has dropped well below the water usage, EVERYONE MUST TAKE THIS EXTREMELY SERIOUSLY – WE NEED TO DROP WATER USAGE BY OVER 70% otherwise there will be no water and no other feasible options.

Everyone needs to know and follow these restrictions, AND ANYONE WHO DOES NOT NEED TO BE IN HEMLOCK VALLEY SHOULD AVOID VISIITING.

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

Note: Brita Water Filters will NOT provide treatment for microbes

 

Thank you and we apologize for the inconvenience,

Hemlock Valley Utilities

EXTREME WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY – UPDATE

EXTREME WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY

Please be aware that the water reservoir that provides water to our community is very small and relies on water provided by an underground spring.  That spring is no longer providing enough water to provide for our community.  We need everyone’s efforts to achieve at least a 50% reduction in water usage.

Until further notice, the following are the ONLY PERMITTED uses of water:

  1. Drinking (we encourage purchasing water bottles)
  2. Brushing teeth by turning off the water and using only what is necessary
  3. Dishwashing, either by hand or using a high-efficiency dishwasher (no running water)
  4. Shower of 5 minutes or less, but only if a flow restrictor is in place (avoid showering daily if possible)
  5. Flushing of Toilets only when necessary “if it’s yellow let it mellow”
  1. Laundry, only full loads in High Efficiency washers. Otherwise utilize a laundry mat in another community

ALL OTHER USES OF WATER ARE PROHIBITED!

  • ABSOLUTELY NO FILLING OR ADDING WATER TO HOTTUBS, POOLS or FOUNTAINS
  • ABSOLUTELY NO WATERING OF PLANTS or LAWNS, INDOOR OR OUTDOOR (Including hand watering)
  • ABSOLUTLEY NO WASHING/PRESSURE WASHING OF VEHICLES, STRUCTURES, ROADS or BUILDINGS

Failure to conform to these restrictions will result in fines and risk not having enough water to continue providing water to the community.

 

Thank you, and we apologize for any inconvenience.

Hemlock Valley Utility Services,

EXTREME WATER SHORTAGE – HEMLOCK VALLEY

EXTREME WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY EFFECTIVE IMMEDIATELY

The Hemlock Utility team has been monitoring our water reservoir levels, until recently the flow into our reservoir has been similar to our usage.  This is no longer the case, and our water level has now dropped well below acceptable levels.  At this rate, we have less than a few days of water left.  We need everyone to do their part to ensure a safe supply of drinking water is available for the residents of Hemlock Valley.  If you do not live full-time in Hemlock Valley, we ask that you avoid visiting your property until this water restriction has been lifted.

Until further notice, the following are the ONLY PERMITTED uses of water:

  1. Drinking
  2. Brushing teeth by turning off the water and using only what is necessary
  3. Dishwashing, either by hand or using a high-efficiency dishwasher
  4. Shower of 5 minutes or less, but only if a flow restrictor is in place
  5. Flushing of Toilets,  only when necessary

ALL OTHER USES OF WATER ARE PROHIBITED!

Failure to conform to these restrictions will affect us all, and result in the water system being shut down. 

On behalf of the Hemlock Valley Utilities Team – Thank you for your cooperation and understanding.

*** Please be aware, we have identified 2 potential well sites and have arranged a company who will drill these wells.  However, with engineering, approvals and construction they will likely not be in use until next summer.

Water Main Break – Disruption of Service

Please be advised, there is a break in the Water Main effecting Skyline Drive, Snowflake Cres & Place, and parts of Sakwi Creek Road.   These areas will see disruption of service, and all parts of the community may see a reduction in water pressure.  Crews have been dispatched to make repairs, estimated restoration of service is noon, and once repaired it will take several hours for water pressure to return to normal.

Thank you,

Hemlock Utilities Ltd.

UPDATE: PLANNED BC HYDRO OUTAGE – June 6th, 2023 – 8:00am to 5:00pm

BC HYDRO HAS RESCHEDULED THEIR SERVICE.  The outage will has been rescheduled to June 6th, 2023.

 

UPDATED: PLANNED BC HYDRO OUTAGE – June 6th, 2023 – 8:00am to 5:00pm

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage by BC Hydro to replace their power pole and upgrade their Transformer and Metering.   The interruption in service is scheduled for June 6th, 2023 between the hours of 8:00am to 5:00pm. All properties on-mountain and around the resort will be affected by the interruption in service.

BC Hydro will have their contractor on mountain at that time to complete the upgrades.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team

CANCELLED: PLANNED BC HYDRO OUTAGE – February 22nd, 2023 – 8:00am to 5:00pm

Attn: Home Owner / Resident

We apologize for any inconvenience, however BC HYDRO’s contractor arrived on mountain today unprepared to complete the work.  They have cancelled today’s upgrade, to be rescheduled in the Spring.

We would like to thank you for your patience and understanding as we continue to work together to make improvements to infrastructure.

Sincerely,

The Hemlock Utilities Team