Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
January 11 2022.
8:35am
The current power out is a BC Hydro issue. For any updates please go to their website.
https://www.bchydro.com/safety-outages/power-outages.html
Thank you for your patience and sorry about the inconvenience.
Sincerely,
The Hemlock Valley Utilities Team
The current power outage is due to a BC Hydro issue please see their website for any current updates.
The power outage is probably due to a weather related issue.
Thank you for your patience and understanding during this time.
Thank you
The Hemlock Valley Utilities Team
Time: 8:05am
The power outage is due to a BC Hydro issue. Please go to their website for the most current updates. We expect it is due to the weather.
Sincerely
Hemlock Valley Utilities Team
Current Time: 8:30am – Power has been out since 5:30am due to a BC Hydro issue.
Please go on the BC Hydro website https://www.bchydro.com/power-outages/app/outage-map.html for any updates on when the power will be restored.
Sorry about the inconvenience and thank you for your patience.
Sincerely,
Hemlock Valley Utilities Team
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC will be hosting a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
Update: November 17
Power was restored around 6:00pm November 16 2021
We just wanted to let everyone know that BC Hydro is on site working on restoring power but there is still no estimated time that they will have this completed. This power outage is currently effecting the entire mountain community. Please go to their website for any current updates. https://www.bchydro.com/power-outages/app/outage-map.html
We would like to thank you on their behalf for your patience and understanding during this time.
Sincerely,
Hemlock Utilities Team
We are just informing you that the power outage is due to a BC Hydro issue. You may go to their website – https://www.bchydro.com/power-outages/app/outage-map.html for any updates.
Sincerely,
Hemlock Utilities Team
We need to schedule a mountain wide electrical shut down.
Date: Wednesday November 10/2021
Time: 08:00-16:30
Reason: Elbows & monitoring install
If there is any changes to the times we will be posting them on the Utilities website. www.hemlockvalleyutilities.com
Sorry about any inconvenience and thank you for your patience.
Sincerely,
Hemlock Utilities Services Team
The power outage is out from Mission to Hemlock Valley. This is a BC Hydro issue. We will update our website but you can also check their website for updates. There are no updates on when the power will be restored but they have assigned a team to look into the issue.
Hemlock Utilities Team
Please be advised, HVU has scheduled a planned power outage for October 4, 2021.
Time: 8:00am to 4:30pm
The power outage will affect the entire mountain including village, condos, and Sasquatch Mountain Resort. The planned interruption in service is part of ongoing improvements and upgrades to HVU infrastructure.
Thank you for your patience and understanding.
Sincerely,
The Hemlock Valley Utilities Team
