As many residents will know, the power unexpectedly went out around 2:30 pm today.
As of this moment, we are investigating the cause.
We apologize for this great inconvenience and hope to return power as soon as possible.
electricity
BC Hydro Power Outage
As of 10:30 AM today, the power went out due to work being done on BC Hydro’s side of the infrastructure along Hemlock Valley Road. The estimated completion time is 4:30 PM today.
We apologize for the late notice. Typically, BC Hydro sends HVU and all other direct customers an advance email notice for planned work on equipment, but we did not receive notice from them on this particular occasion.
For live updates, visit BC Hydro’s Outage map.
Thank you.
BC Hydro Power Outage – Restored
As of 5:20 AM this morning, BC Hydro crews have fixed the line and the power has been restored. It appears that there were two separate points in the line that were down, resulting in extra time needed for the fix.
Thank you for your patience and thank you to the BC Hydro crews working through the night to resolve that matter.
BC Hydro Power Outage
The cause of the power outage that began at 10:30 am today has occurred on BC Hydro’s side of the infrastructure. The problem is under investigation as a crew is currently en route to the area, with an estimated arrival time of 12:10 pm. Live updates on the situation are available from BC Hydro’s Outage map.
We will send out a subsequent notice when the power has been restored.
Thank you for your patience as BC Hydro crews move to determine and resolve the issue.
BC Hydro Power Outage – Update
As residents currently on the mountain will know, power was restored by BC Hydro to the mountain yesterday (Tuesday) at 5:11 pm.
The outage, which occurred on Monday at 2:57 pm, was due a wind storm felling multiple trees onto power lines along Morris Valley Rd. Both the wifi and cell service were also down during this time.
As well, we experienced impassable road blockages down the mountain from roughly 3 pm to 7 pm on Monday evening. On Tuesday, there remained many portions of road only passable by one lane. Today, the road has been cleaned up and cleared of fallen trees / debris.
We are grateful for the hard work of the BC Hydro crew members working all hours to resolve the issue, as there were multiple downed power lines in the Fraser Valley due to the storm.
Thank you.
BC Hydro Power Outage
This power outage is on BC Hydro’s side. Multiple trees have fallen onto power lines on Morris Valley Rd, blocking the road. The cause for the lack of cell service is currently unknown.
BC Hydro has been notified, and there is currently no estimate for when power will be restored.
When be gain more information we’ll provide an update.
BC Hydro Outage Restored – Oct 9
As of 8:22 AM this morning, the unexpected outage that began at 5:32 AM affecting the North-South-East-West of Lougheed Hwy has been resolved and power has been restored.
BC Hydro has not yet released the cause for this unexpected outage. We will update this post as that information becomes available.
For the most up-to-date information, please see BC Hydro’s Outage list of restored outages.
We apologize for any inconvenience this event may have caused to our valued customers.
BC Hydro Outage – Oct 9
We are experiencing an unexpected BC Hydro power outage as of 5:32 AM this morning. This outage affects the North-South-East-West of Lougheed Hwy – including Hemlock Valley.
The cause is still under investigation at this time.
As last updated at 7:05 AM – a crew has been dispatched and their estimated arrival to the scene was 7:40 AM.
For the most up-to-date information, please see BC Hydro’s Outage map.
Thank you for your patience and understanding at this time.
Planned Power Outages – September 18, 23 & 24, 2025
Hemlock Valley Utilities will be performing essential infrastructure upgrades this month that require temporary power outages affecting the entire mountain community.
Please find the planned outage details below:
📅 Outage Schedule:
Thursday, September 18 from 8:00 AM to 5:00 PM
🔧 Reason: Transformer Replacement
Tuesday, September 23 from 8:00 AM to 5:00 PM
🔧 Reason: Power Pole Replacement
Wednesday, September 24 from 8:00 AM to 5:00 PM
🔧 Reason: Power Pole Replacement
These outages are necessary to improve the safety, reliability, and long-term performance of the electrical system throughout the Hemlock Valley area.
🔌 Please Prepare:
Shut off electric heaters, stoves, and major appliances before the outage begins.
Unplug sensitive electronics to avoid potential damage.
Ensure any electrically powered medical or access devices are supported by a backup power plan.
Landlords: Please ensure your tenants are informed ahead of these scheduled outages.
We appreciate your understanding and cooperation as we work to upgrade our systems and maintain service reliability.
Notice of Overnight Power Outage – September 25–26, 2025
Planned Electricity Service Interruption – System Upgrade
We have been informed by BC Hydro that they will be performing essential system upgrade work requiring a temporary power outage in the Hemlock Valley area.
Outage Details:
Location: 20955 Hemlock Valley Road
Outage Reference: WO TY1918 0380
Date & Time:
Thursday, September 25 at 10:00 PM to Friday, September 26 at 6:00 AM
Reason: System Upgrade by BC Hydro
This planned outage is part of ongoing improvements to the electrical infrastructure and reliability of service in the area.
Please Prepare Accordingly:
Turn off electric heaters and major appliances.
Unplug sensitive electronics to protect them from surges.
Ensure you have backup power for medical or access-related equipment if required.
Landlords: Kindly inform your tenants in advance.
Thank you for your understanding and cooperation during this necessary upgrade.
