Please be advised that there will be an interruption in service to subdivision 6 affecting homes along Snowmist Drive between 10am to 1pm. The interruption in service is required to locate shutoff valve at a private residence.
Thank you for your patience and understanding,
The Hemlock Utilities Team
Hemlock Valley Electrical Services Limited – Investigation into the Safety and Reliability of Hemlock Utility Services
Project No. 1599225 – Final Order with Reasons G-195-22
On June 30, 2021, the British Columbia Utilities Commission (BCUC) initiated an Investigation into the Safety and
Reliability of Hemlock Utility Services Ltd.
Final Order can be reviewed in the following document: G-195-22-Hemlock-Safety-Reliability-Final-Reasons
Hemlock Valley Utilities wishes to notify all property owners and residents of 2 planned power outages to conduct maintenance within the electricity infrastructure. The interruptions in service are scheduled for July 19th and 26th between the hours of 8am to 5pm. All properties on-mountain and around the resort will be affected by the interruption in service.
During this time, the Utilities team will be working with Platinum Electric on vault cleaning, repairs, and elbow replacement.
We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.
Sincerely,
The Hemlock Valley Utilities Team
Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage originates along Hwy 7 near Harrison Mills. BC Hydro is onsite and working to resolve the issue in a timely manner.
For updates on the outage and restoration to services, please go to: https://www.bchydro.com/power-outages/app/outage-map.html#outage=1858927BC
Thank you for your patience,
Hemlock Valley Utilities Team
Please be advised that the Hemlock Valley Utilities Team responded to Sakwi Creek Road for an emergency repair to a water main break. The repair required a brief interruption to service however water has since been restored. Residents living on Sakwi may notice a slight discoloration in their water, if so you should run your taps for up to 15 minutes until water begins to run clear again.
Again, the interruption in service affects properties on Sakwi Creek Road only.
We apologize for any inconvenience and thank you for your understanding.
Sincerely,
The Hemlock Valley Utilities Team
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information, and Web-based Workshop Transcripts
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC hosted a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
Investigation Into Safety and Reliability – Ammended Regulatory Timetable and Workshop Information
As part of The British Columbia Utilities Commission’s (BCUC) investigation into the safety and reliability of Hemlock Utility Services Ltd.’s electrical distribution system and system assets, as well as its customer service-related issues, BCUC will be hosting a web-based workshop on Thursday, January 13, 2023.
For more details, please read the following documents:
Please be advised, HVU has scheduled a planned power outage for October 4, 2021.
Time: 8:00am to 4:30pm
The power outage will affect the entire mountain including village, condos, and Sasquatch Mountain Resort. The planned interruption in service is part of ongoing improvements and upgrades to HVU infrastructure.
Thank you for your patience and understanding.
Sincerely,
The Hemlock Valley Utilities Team
Investigation Into Safety and Reliability – We want to hear from you!
The British Columbia Utilities Commission (BCUC) is conducting a hearing to fully assess the safety and reliability of Hemlock Utility Services Ltd.’s (Hemlock) electrical distribution system and system assets, as well as its customer service-related issues.
For more details, please read the following documents:
Investigation into Safety and Reliability – BCUC Order G-239-21 -2021-08-10-Public-Notice
Investigation into Safety and Reliability – BCUC Order G-239-21-A-3-G-239-21-Amended-Timetable
1. When: Monday, July 19th
Time: 8am to 11am
Reason for interruption: to assess repairs required to water line
Location: Eastside of Snowflake Crescent + Sakwi Creek Road from the intersection of Skyline Drive and up.
PLEASE NOTE – Monday’s outage is a temporary outage affecting properties with high pressure mains.
2. When: Wednesday, July 21st
Time: All day starting at 8am
Reason for interruption: to conduct repairs to water line
Location: Eastside of Snowflake Crescent + Sakwi Creek Road from the intersection of Skyline Drive and up.
PLEASE NOTE – The outage planned for Wednesday is scheduled to last all day and will affect properties with high pressure mains.
Wednesday’s outage may extend beyond regular business hours based on findings from Monday’s assessment, please prepare accordingly.
Updates to expected length of outage will be posted to our website Monday by 12pm, once assessment is complete.
Shelley Hughes
Hemlock Valley Utilities
