Power Interruption – November 10 2021

We need to schedule a mountain wide electrical shut down.

Date:                     Wednesday November 10/2021

Time:                     08:00-16:30

Reason:                Elbows & monitoring install

If there is any changes to the times we will be posting them on the Utilities website. www.hemlockvalleyutilities.com

Sorry about any inconvenience and thank you for your patience.


Hemlock Utilities Services Team

Power Outage

The power outage is out from Mission to Hemlock Valley. This is a BC Hydro issue. We will update our website but you can also check their website for updates. There are no updates on when the power will be restored but they have assigned a team to look into the issue.

Hemlock Utilities Team



Please be advised, HVU has scheduled a planned power outage for October 4, 2021.

Time: 8:00am to 4:30pm

The power outage will affect the entire mountain including village, condos, and Sasquatch Mountain Resort. The planned interruption in service is part of ongoing improvements and upgrades to HVU infrastructure.

Thank you for your patience and understanding.


The Hemlock Valley Utilities Team

Planned Power Outage – August 31 2021


Update: We will need to extend the power outage until 5:30pm August 31 2021.

Sorry about the inconvenience.


This post is to inform you that we will be making repairs on the electrical on August 31 2021. The power will need to be shutoff during these repairs between  8am and 4pm. The outage will affect the entire village. We will update this if there are any changes.

Power Outage:

 Day: August 31 2021

Time: 8am to 4pm

Effected Area: Entire Village

We would also like to thank you for all your patience during these repairs and please except our apologizes for the inconvenience.


Hemlock Valley Utilities Team

Investigation into Safety and Reliability

Investigation Into Safety and Reliability – We want to hear from you!

The British Columbia Utilities Commission (BCUC) is conducting a hearing to fully assess the safety and reliability of Hemlock Utility Services Ltd.’s (Hemlock) electrical distribution system and system assets, as well as its customer service-related issues.

For more details, please read the following documents:

Investigation into Safety and Reliability – BCUC Order G-239-21 -2021-08-10-Public-Notice

Investigation into Safety and Reliability – BCUC Order G-239-21-A-3-G-239-21-Amended-Timetable

UPDATE: Planned Power Outage – August 17 2021

UPDATE – 5:15pm

Replacement of transformer occurred as schedule with power restored at 4:00 pm. Complications occurred after service was restored leading to an extended outage. Crews are currently working on replacing blown elbows along Snowmist and Sakwi. Power is expected to be restored by 7:30 pm.

We sincerely apologize for any inconvenience this may cause.

AUGUST 10, 2021

Please be aware there will be a power outage on August 17 2021.

Time: 8:00am to 4:00pm

The power outage will affect the entire mountain … village, condos, and the Resort. The power outage is to replace a transformer.

Thank you for your patience and understanding and we are sorry about any inconvenience.


The Hemlock Valley Utilities Team

Power Outage

Please be advised that Hemlock Utilities is responding to a power outage affecting the mountain and residents. Crews have identified the approximate location and cause of the outage, and power will be restored by approximately 9:00 pm.

We sincerely apologize for the disruption,

Hemlock Valley Utilities