Author: Johanne Dyck

BOIL WATER ADVISORY – Effective Immediately

Posted on by Johanne Dyck

DECEMBER 10, 2022 BOIL WATER ADVISORY

EFFECTIVE IMMEDIATELY

Please be advised that Hemlock Valley Utilities is working on locating a water main break in the Village and are required to issue a boil water advisory until the location of the leak has been identified.

Boil Water Notices have been placed on homes throughout the village. Please make sure that renters and guests in your cabins are aware of the boil water notice. Please post it in a visible area inside rental suites.

BOIL WATER NOTICE

Warning: Boil or Otherwise Treat Your Water Before Using

WHAT SHOULD I DO?

  • Do not Drink the water without Boiling it first or otherwise treating the water.
  • Boil water for 1 minute (rolling boil). Preferably use a Kettle so as to reduce the risk of burns. Let it COOL before using.
  • You can choose to use Bottled Water
  • Boiled or bottled water should be used for DRINKING, COOKING, BRUSHING TEETH, WASHING READY TO EAT FOODS & WASHING DISHES.
  • Store treated water in sanitary containers & keep refrigerated

OTHER METHODS OF TREATING YOUR WATER

Note: Brita Water Filters will NOT provide treatment for microbes

What Happened? What is being done?
We are working with the Fraser Health Authority to investigate/resolve this issue. We are currently monitoring the system hourly and assessing the quality and levels.

We will inform you when the problem has been corrected and tests show no bacteria, and you no longer need to boil your water.

If you have any further concerns or comments, you can contact David Fowler, Health inspector at Fraser Health david.fowler@fraserhealth.ca

This notice is being sent to you by Hemlock Valley Utilities.

 

EMERGENCY WATER SHUT OFF – REPAIRS REQUIRED – Affecting Entire Village and Resort

Posted on by Johanne Dyck

***UPDATE***

Wednesday, August 31 – 2:00PM

Crews have reported that repairs to the water main will be complete by 3pm. Once repairs are complete, the system will need to be recharged and can take up to 3-4hrs before services are fully restored. The expected time for water services to be fully restored is between 6-7pm.

Wednesday, August 31 – 1:15PM

A water main has ruptured during the course of routine maintenance work causing interruption to services affecting the entire village and resort. Crews are onsite and working at restoring services.

Updates will be posted as soon as crews are able to provide more information.

 

POWER OUTAGE – Thursday, August 25, 2022

Posted on by Johanne Dyck

Hemlock Valley Utilities has been notified of a power outage affecting the entire village. The outage is a result of a downed tree West of Hwy 7 near Harrison Mills. BC Hydro is on-site and working to resolve the issue in a timely manner.

For updates on the outage and restoration of services, please go to:

https://www.bchydro.com/power-outages/app/outage-map.html#outage=1858927BC

Thank you for your patience,

Hemlock Valley Utilities Team

Power Outage – Scheduled Maintenance – September 6th, 2022 – 7:30am to 4pm

Posted on by Johanne Dyck

Hemlock Valley Utilities wishes to notify all property owners and residents of a planned power outage to conduct maintenance within the electricity infrastructure. The interruptions in service is scheduled for September 6, 2022 between the hours of 7:30am to 4pm. All properties on-mountain and around the resort will be affected by the interruption in service.

During this time, the Utilities team will be working with Platinum Electric to complete vault maintenance.

We would like to thank you for your patience and understanding as we continue to make improvements to infrastructure.

Sincerely,

The Hemlock Valley Utilities Team

Water Interruption – SUB 4A ONLY – August 15th to 19th

Posted on by Johanne Dyck

Please be advised that there will be interruptions in service to Subdivision 4A affecting homes along Laurel Road and SMR Works Yard throughout the week of August 15th to 19th. Interruption in service will last all day on Monday August 15th, from 7am to 3pm, and will be intermittent between the hours of 7am to 3pm Tuesday, August 16 to Friday, August 19th. The interruption is required to upgrade hydrants in the area.

Thank you for your patience and understanding,

The Hemlock Utilities Team

WATER RESTRICTION – JULY 27, 2022

Posted on by Johanne Dyck

WATER RESTRICTION IN EFFECT FOR HEMLOCK VALLEY EFFECTIVE JULY 27, 2022

Emergency water use restrictions are now in effect and apply to all users of the Hemlock Valley water system.

Until further notice, the following water uses are prohibited:

  1. Lawn watering or irrigation
  2. Filling of swimming pools and hot tubs
  3. Washing vehicles or building exteriors by pressure washer or hose.

There are many ways to conserve water:

  • Taking short showers and install water saver heads
  • Turn off tap when brushing teeth or shaving
  • Use a timer on taps. This will ensure taps are not left running accidentally
  • Only water when plants need moisture or stick to watering times early in the morning or later in the evening
  • Check your property for any leaks and dripping taps, and make sure all taps are properly turned off.

On behalf of the Hemlock Valley Utilities Team – Thank you for your patience and understanding.

 

Santitation Advisory – SUB 5 ONLY – Snowflake Place and Snowflake Cres

Posted on by Johanne Dyck

On Monday, July 25th and Tuesday, July 26th Hemlock Valley Utilities will be working on the Lift Station in Sub 5 servicing Snowflake Cres. and Snowflake Place.  During this time, we would like to request your assistance in reducing wastewater in properties along Snowflake Cres. and Snowflake Place.

Thank you for your continued patience and understanding.

The Hemlock Valley Utilities Team